{"id":1052,"date":"2020-04-02T11:35:52","date_gmt":"2020-04-02T11:35:52","guid":{"rendered":"https:\/\/ezeeoptimus.com\/ycdemo\/?page_id=1052"},"modified":"2024-08-14T04:16:10","modified_gmt":"2024-08-14T04:16:10","slug":"support","status":"publish","type":"page","link":"https:\/\/ezeeoptimus.com\/ycdemo\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\r\n<section class=\"inner_pages support_page\">\r\n   <header class=\"page_heading\">\r\n       <div class=\"container\">\r\n           <h1 class=\"wow fadeInUp\">Support<\/h1>\r\n           <p class=\"wow fadeInDown\" data-wow-delay=\"1s\">We are available 24 hours a day, 7 days a week!<\/p>\r\n       <\/div>\r\n   <\/header>\r\n   <div class=\"page_container\">\r\n       <div class=\"container\">\r\n           <p class=\"paragraph\">The 24&#215;7 YCS Support is the first point of contact for many, and our support personnel are at your service 24 hours a day throughout the year. Our full fledged support center not only provides assistance with troubleshooting, training and implementation but also client requested enhancements and upgrades.\r\n           <\/p>    \r\n           <div class=\"following_option\">\r\n               <div class=\"container\">\r\n                   <p class=\"center_highlight\">Access support via following options.<\/p>\r\n                   <div class=\"row flex-set\">\r\n                       <div class=\"col-md-4 col-sm-6 col-xs-12\">\r\n                           <div class=\"following_box\">\r\n                               <a href=\"javascript:void(0);\" onclick=\"winpopup()\">\r\n                                   <span class=\"following_icon\"><i class=\"fa fa-comments\"><\/i><\/span>\r\n                                   <div class=\"support-content\">\r\n                                   <h4>Live Chat<\/h4>\r\n                                   <p>One of the most convenient ways of getting in touch with YCS Support is the Live Chat. More than 100 chats are taken daily covering basic troubleshooting, product training, configuration and online implementation.<\/p>\r\n                                   <\/div>\r\n                               <\/a>\r\n                           <\/div>\r\n                       <\/div>\r\n                       <div class=\"col-md-4 col-sm-6 col-xs-12\">\r\n                           <div class=\"following_box\">\r\n                               <a href=\"contact-us\">\r\n                                   <span class=\"following_icon\"><i class=\"fa fa-map-marker\"><\/i><\/span>\r\n                                   <div class=\"support-content\">\r\n                                   <h4>On-site Support<\/h4>\r\n                                   <p>Our on-site support program is committed to providing professional, courteous, focused service in person at the client\u2019s location. Our executives are seasoned travelers and have provided training and product implementation across the globe.<\/p>\r\n                                   <\/div>\r\n                               <\/a>\r\n                           <\/div>\r\n                       <\/div>\r\n                       <div class=\"col-md-4 col-sm-6 col-xs-12\">\r\n                           <div class=\"following_box\">\r\n                               <a href=\"mailto:cx@yanoljacloudsolution.com\">\r\n                                   <span class=\"following_icon\"><i class=\"fa fa-envelope\"><\/i><\/span>\r\n                                   <div class=\"support-content\">\r\n                                   <h4>Email<\/h4>\r\n                                   <p>YCS\u2019s support on email is another way of availing our services. You can send us an email regarding your queries and we will get back to you within 24 hours.<\/p>\r\n                                   <\/div>\r\n                               <\/a>\r\n                           <\/div>\r\n                       <\/div>\r\n                       <div class=\"col-md-4 col-sm-6 col-xs-12\">\r\n                           <div class=\"following_box\">\r\n                               <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfcfuPBqqERU3qsiDFc0i0mCd6u4Om6i7jLq3rqCRBGTccgIg\/viewform?pli=1\" rel=\"noopener noreferrer\">\r\n                                   <span class=\"following_icon\"><i class=\"fa fa-laptop\"><\/i><\/span>\r\n                                   <div class=\"support-content\">\r\n                                   <h4>Online Demo<\/h4>\r\n                                   <p>Our sales representatives will offer you live demo of the product you are interested in and guide you about the functionalities and working of the product, letting you evaluate the system in a better way.<\/p>\r\n                                   <\/div>\r\n                               <\/a>\r\n                           <\/div>\r\n                       <\/div>\r\n                       <div class=\"col-md-4 col-sm-6 col-xs-12\">\r\n                           <div class=\"following_box\">\r\n                               <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfcfuPBqqERU3qsiDFc0i0mCd6u4Om6i7jLq3rqCRBGTccgIg\/viewform?pli=1\" target=\"_blank\" rel=\"noopener noreferrer\">\r\n                                   <span class=\"following_icon\"><i class=\"fa fa-book\"><\/i><\/span>\r\n                                   <div class=\"support-content\">\r\n                                   <h4>Product Training<\/h4>\r\n                                   <p>Whether you are looking for full product training or just a training for a specific process, we provide unlimited free online training that meets your needs.<\/p>\r\n                                   <\/div>\r\n                               <\/a>\r\n                           <\/div>\r\n                       <\/div>\r\n                   <\/div>\r\n               <\/div>\r\n           <\/div>\r\n       <\/div>\r\n       <section class=\"need_support_container\">\r\n           <div class=\"container\">\r\n               <div class=\"row\">\r\n                   <div class=\"col-md-12\">\r\n                       <div class=\"inner_container\">\r\n                           <div class=\"demo-content\">\r\n                               <h2>Give the system a try<\/h2>\r\n                               <h5>Get a free 14-day trial with the system, evaluate it and decide!<\/h5>\r\n                               <a href=\"free-trial\" class=\"btn btn-primary\">Try Demo Before you Buy<\/a>\r\n                           <\/div>\r\n                           <div class=\"support_section\">\r\n                               <h3>Need Support?<br><small><span class=\"contactnumber\"><\/span> Or Email Us<\/small><\/h3>\r\n                               <div class=\"supportbox\">\r\n                                   <div class=\"row\">\r\n                                       <div class=\"col-md-3 col-sm-3 col-xs-6\">\r\n                                           <a href=\"faqs\">\r\n                                               <i class=\"fa fa-question\"><\/i><span>FAQs<\/span>\r\n                                           <\/a>\r\n                                       <\/div>\r\n                                       <div class=\"col-md-3 col-sm-3 col-xs-6\">\r\n                                           <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSfcfuPBqqERU3qsiDFc0i0mCd6u4Om6i7jLq3rqCRBGTccgIg\/viewform?pli=1\">\r\n                                               <i class=\"fa fa-laptop\"><\/i><span>Online Demo<\/span>\r\n                                           <\/a>\r\n                                       <\/div>\r\n                                       <div class=\"col-md-3 col-sm-3 col-xs-6\">\r\n                                           <a href=\"javascript:void(0);\" onclick=\"winpopup()\">\r\n                                               <i class=\"fa fa-comments\"><\/i><span>Live Chat<\/span>\r\n                                           <\/a>\r\n                                       <\/div>\r\n                                       <div class=\"col-md-3 col-sm-3 col-xs-6\">\r\n                                           <a href=\"https:\/\/www.yanoljacloudsolution.com\/resources\/\" target=\"_blank\" rel=\"noopener\">\r\n                                               <i class=\"fa fa-file-text\"><\/i><span>Product Manual<\/span>\r\n                                           <\/a>\r\n                                       <\/div>\r\n                                   <\/div>\r\n                               <\/div>\r\n                           <\/div>\r\n                       <\/div>\r\n                   <\/div>\r\n               <\/div>\r\n           <\/div>\r\n       <\/section>\r\n   <\/div>\r\n<\/section>\r\n<style>\r\n.support_section {width: 57%;}\r\n@media (max-width: 1199px) {\r\n.support_section {width: 100%;}\r\n}\r\n<\/style>\r\n<script>\r\nvar $ = jQuery.noConflict()\r\n   function getQueryVariable(variable) {\r\n       var query = window.location.search.substring(1);\r\n       var vars = query.split(\"&\");\r\n       for (var i = 0; i < vars.length; i++) {\r\n           var pair = vars[i].split(\"=\");\r\n           if (pair[0] == variable) {\r\n               return pair[1];\r\n           }\r\n       }\r\n       return (false);\r\n   }\r\n   var respocefrom = getQueryVariable(\"result\");\r\n   if (respocefrom == \"success\") {\r\n       $(\"p.formresponce\").text(\"Thank you for subscribing!\");\r\n       $('html,body').animate({\r\n           scrollTop: $('.newsletter').offset().top + 80\r\n       }, 2000);\r\n   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The 24&#215;7 YCS Support is the first point of contact for many, and our support personnel are at your service 24 hours a day throughout the year. Our full fledged support center not only provides assistance with troubleshooting, training and implementation but also &hellip; <a href=\"https:\/\/ezeeoptimus.com\/ycdemo\/support\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Support<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-page\/innerpage.php","meta":{"footnotes":""},"class_list":["post-1052","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Get Your Issues Resolved with 24*7 Live Support | YCS<\/title>\n<meta name=\"description\" content=\"We are 24*7 available with our specialist team to serve and help our all the clients. - Yanolja Cloud Solution Pvt. Ltd.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ezeeoptimus.com\/ycdemo\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Get Your Issues Resolved with 24*7 Live Support | YCS\" \/>\n<meta property=\"og:description\" content=\"We are 24*7 available with our specialist team to serve and help our all the clients. - Yanolja Cloud Solution Pvt. 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